Delivery Information


Our electronic ticket (e-ticket) is delivered as a PDF via email promptly within ten minutes of your order placement, though most emails are received instantly. You can choose to either print the e-ticket for presentation at the turnstile or display it directly from your smartphone. Moreover, within the same email, you have the convenient option to add your ticket to either your Apple Wallet or Google Wallet.

Physical Tickets 

Physical Tickets are sent via Royal Mail Tracked 48 hour - tracking link will be provided.

Not Received Your Ticket?

If you have not received your E-Ticket or Physical Ticket 7 days before the event please email us at events@lanternfestivaluk.com